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no question too silly! 🐝

Everything you need to know about our products, ingredients, shipping and more. Can't find what you're looking for? Just reach out β€” we're always happy to help.

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🌿 Safety & ingredients
what's actually in there? 🐝
Are your products safe for babies and toddlers? +
Yes! We have sent our crayons to a third party testing lab who deemed them safe for 12 months and above All our crayons use food-grade pigments and a real beeswax blend β€” meaning they're safe even if a little one has a chew. We do recommend adult supervision for children under 3 as some products have small parts.
What ingredients are in your bath crayons? +
Our bath crayons are made with a beeswax blend emulsifier and food-grade pigments. No synthetic chemicals, no nasties. They're hand-poured in small batches right here in Sydney.
Are the pigments non-toxic? What if my child eats some? +
Our pigments are food-grade which means they're safe if accidentally ingested in small amounts. Obviously we don't recommend eating them, but if a little one has a nibble there's no need to panic. If you're concerned about larger amounts, contact a medical professional.
Are your products eco-friendly? +
Yes! We use natural beeswax, minimal packaging, and our silicone mats are designed to be reused hundreds of times rather than thrown away. We're 2026 finalists for the Australian Toy Association Environmental Award β€” sustainability is a core part of everything we do.
My child has a beeswax allergy β€” are these suitable? +
Our bath crayons and paper crayons contain a beeswax blend. If your child has a known beeswax or bee product allergy, we'd recommend checking with your doctor before use. Our Bath Colour Rocks do not contain beeswax and may be a suitable alternative β€” please contact us to confirm ingredients.
πŸ–οΈ Our products
what's what in the range 🎨
What products do you sell? +
We have four main product categories:

πŸ› Bath range β€” Bath Crayons, Bath Colour Rocks and the Bath Artistry Kit
πŸ–οΈ Beeswax crayons β€” Eco Friendly Crayons and Bee Long Crayons (award-winning longer format)
🎨 Silicone Seek N Spot Mats β€” reusable A3 colouring mats in 5 designs with 8 washable markers and a canvas bag
🎁 Bundles β€” Colour Creator Kit and Crayons Bundle for gifting
What's the difference between bath crayons and colour rocks? +
Bath Crayons are used to draw on tiles, the bathtub and shower screen. They're hand-poured with beeswax.

Bath Colour Rocks colour the bath water itself β€” drop them in and watch the water change colour! They are made with food-grade pigments no nasties like fragrance or perfumes.
What makes the Bee Long Crayons special? +
The Bee Long Crayons are our longer format beeswax crayons β€” easier for little hands to grip, harder to snap, and just as vibrant. They were runners-up at the Australian Toy Association Toy Awards and are a bestseller with parents of toddlers learning to draw.
What designs are available for the silicone mats? +
We have 5 Seek N Spot designs:

🦁 Animals   🐠 Under the Sea   πŸš— Cars & Trucks   πŸ‘Έ Princess & Fairies   πŸ¦• Dinosaurs

Each mat comes with 8 washable markers and a canvas carry bag.
What age are your products suitable for? +
Our crayons are are suitable for ages 12 months and up with adult supervision. The Bee Long Crayons are particularly great for toddlers 2+ due to their easy-grip format. Silicone mats are great from age 3. Always supervise young children during use.
πŸ› Bath time
making bath time actually fun 🫧
Will bath crayons stain my tiles or grout? +
Our bath crayons are designed to wash off tiles, bathtubs and shower screens easily with water. On smooth, glazed tiles they wipe off easily. On porous grout or textured surfaces some colours may need a little extra scrubbing. We recommend doing a small test patch first if you haven't sealed your grout.
How do I clean bath crayons off surfaces? +
A damp cloth or sponge is all you need for most surfaces. For stubborn marks, a little bathroom spray and a wipe does the trick. The crayons are designed to wash off easily β€” that's kind of the whole point! πŸ˜„
Will Colour Rocks stain the bath or skin? +
Colour Rocks use food-grade pigments that wash off skin easily. The bath tub itself should rinse clean after draining β€” just give it a quick wipe. We recommend allowing the rocks to fully dissolve before kids get into the bath.
How long do bath crayons last? +
This really depends on how enthusiastic your little artist is! πŸ˜„ With regular bath time use, a set typically lasts several weeks to a few months. Store them in a dry place between uses and let them dry out completely after bath time to extend their life.
🎨 Crayons
for the paper artists! πŸ–οΈ
What surfaces can I use the crayons on? +
Our beeswax crayons work on any non-porous surface β€” paper, cardboard, glass, tiles, most painted walls, windows and more. They draw beautifully on standard drawing paper and colouring books. Because they're wax-based they won't soak into fabric but they'll glide smoothly on any hard surface.
Do they wash off walls and other surfaces? +
Yes! On most smooth painted walls, windows, tiles and glass the crayons wipe off with a damp cloth. On textured or matte painted walls you may need a little more effort β€” a damp cloth with a tiny bit of dish soap does the trick. We always recommend doing a small test patch first on new surfaces.
What's the difference between the Eco Friendly Crayons and Bee Long Crayons? +
Both use the same beeswax blend and food-grade pigments β€” the difference is size.

πŸ–οΈ Eco Friendly Crayons β€” standard crayon size, great for a first crayon
πŸ–οΈ Bee Long Crayons β€” longer format, easier for toddlers to grip, harder to snap. Our crayons grow in length as your child's hand grows. These were runners-up at the Australian Toy Association Toy Awards.
Why are beeswax crayons better than regular crayons? +
Regular crayons are typically made with paraffin wax β€” a petroleum by-product. Our crayons use a real beeswax blend which is natural, non-toxic and food-grade.

Beeswax crayons produce richer, more vibrant colour, are harder to break, and have a lovely natural scent. They glide more smoothly and last longer than standard paraffin crayons.
Are they good for kids just learning to draw? +
Absolutely! Our Bee Long Crayons are especially popular with toddlers learning to draw β€” the longer format is much easier for little hands to grip and control. The beeswax formula means they don't require heavy pressure to get good colour. A great first crayon! 🎨
Do they work well in colouring books? +
Yes! Our beeswax crayons work beautifully in standard colouring books and on drawing paper. The smooth beeswax formula glides easily and produces rich colour without needing to press hard.
How should I store the crayons? +
Store crayons in a cool, dry place away from direct sunlight and heat. Beeswax can soften in very hot conditions so avoid leaving them in a hot car in summer. A crayon tin, pencil case or the original packaging works perfectly.
How many colours come in the set? +
All crayon packs include 6 colours. Each set includes a range of vibrant colours carefully chosen to inspire creative play. All pigments are food-grade and the colours are rich and true even on white paper.
πŸ—ΊοΈ Silicone Seek N Spot Mats
colour it, wipe it, repeat! ♻️
What is a Seek N Spot silicone mat? +
Our Seek N Spot Silicone Mats are large A3 reusable colouring mats made from food-grade silicone. Each mat features a hidden picture scene β€” kids colour it in, wipe it clean, and start all over again! They come with 8 washable markers and a canvas carry bag. Perfect for home, travel, restaurants or quiet time.
What designs are available? +
We have 5 fun Seek N Spot designs:

🦁 Animals
🐠 Under the Sea
πŸš— Cars & Trucks
πŸ‘Έ Princess & Fairies
πŸ¦• Dinosaurs

Each design also helps with numeracy skills β€” kids search for and count hidden numbers and objects as they colour.
How big is the mat? +
The mats are A3 size (approximately 42cm x 30cm) β€” big enough to keep little ones busy but easy to roll up and pop in the included canvas bag for travel.
How do I clean the mat? +
Simply wipe with a damp cloth and the marker wipes straight off. For a deeper clean, wash with warm soapy water and air dry. The silicone surface is designed to release the washable marker ink easily so your child can colour it in again and again.
Are the included markers washable and safe? +
Yes! The 8 included markers are washable and safe for children. They wash off non-porous surfaces and off skin easily with water. They have been designed for our silicone mats so we cannot guarantee that they will wash off all other surfaces - please patch test prior to use
Can I buy replacement markers? +
Replacement markers are currently available separately in our store.
How durable is the mat? +
Our silicone mats are designed to be used hundreds of times. Food-grade silicone is incredibly durable and resistant to tearing. With proper care the mat should last for years of regular use.
Is it good for travel? +
Absolutely! The mat rolls up compactly into the included canvas bag so it fits easily in a nappy bag, handbag or backpack. Perfect for long car trips, flights, restaurants, waiting rooms β€” anywhere you need to keep little hands busy. πŸš—βœˆοΈ
What age is the mat suitable for? +
The mats are designed for children aged 3 and up. The Seek N Spot design also supports early numeracy development β€” kids search for and count hidden numbers and objects. Older kids enjoy the challenge of finding all the hidden items too!
🚚 Shipping & returns
getting it to your door! πŸ“¦
How much does shipping cost? +
Free standard shipping on all Australian orders over $75. For orders under $75, a flat rate of $5.99 applies at checkout. We ship Australia-wide from Sydney.
How long does delivery take? +
We dispatch within 2 business days from our Sydney warehouse. Standard delivery typically takes:

🟒 NSW/ACT: 2-4 business days
🟒 VIC/QLD/SA: 3-6 business days
🟒 WA/TAS/NT: 5-10 business days

Express shipping is available at checkout for faster delivery.
Do you ship internationally? +
Currently we ship within Australia and New Zealand only. For our American scustomers - our products can be found on Amazon β€” follow us on Instagram to be the first to know when international shipping launches!
What is your returns policy? +
We want you to be completely happy with your purchase. If something arrives damaged or isn't right, contact us within 14 days and we'll make it right β€” replacement, refund or exchange, whatever works best for you. Email us at info@nourishbynature.shop with your order number and a photo.
How do I track my order? +
Once your order is dispatched you'll receive an email with your tracking number. Check your spam folder if you don't see it. You can also track via your Shopify order confirmation link or log into your account on our website.
Can I change or cancel my order after placing it? +
We process orders quickly so please contact us as soon as possible if you need to make a change. Email us at info@nourishbynature.shop with your order number. If your order hasn't been dispatched yet we'll do our best to accommodate changes. Once it's on its way we're unable to modify it.
My order arrived damaged or with the wrong item β€” what do I do? +
We're so sorry to hear that! Please email us within 14 days at info@nourishbynature.shop with your order number and a photo of the issue. We'll sort it out quickly β€” replacement, refund or exchange, whatever works best for you.
Can I return a product if I change my mind? +
We accept returns on unopened, unused products in original packaging within 14 days of delivery. Return shipping costs are the responsibility of the customer for change-of-mind returns. Once we receive the item in original condition we'll process your refund within 3-5 business days. Please contact us before sending anything back.
How long does a refund take? +
Once we've approved your refund it typically appears back in your account within 3-5 business days depending on your bank or payment provider. You'll receive a confirmation email from us as soon as the refund is processed. If you paid via Afterpay or similar, refunds follow their standard process.
Do you offer express shipping? +
Yes! Express shipping is available at checkout for faster delivery. Express typically arrives within 1-3 business days for most metro areas in Australia. Select express at checkout to see the cost and estimated delivery time for your location.
My order hasn't arrived β€” what should I do? +
First check your tracking number (sent in your dispatch email) to see where your parcel is. If it shows as delivered but you haven't received it, check with neighbours and your local post office as it may have been left there.

If your tracking hasn't updated for more than 5 business days or shows an error, please email us at info@nourishbynature.shop with your order number and we'll investigate with the courier right away.
Do you offer gift wrapping or gift messages? +
Our products come in beautiful packaging that makes them gift-ready straight out of the box β€” especially our Bath Artistry Kit and bundle sets. You can add a personalised gift message at checkout via the order notes field and we'll include it with your order. 🎁
Can you deliver to a PO Box or parcel locker? +
Yes! We can deliver to Australia Post PO Boxes and parcel lockers via standard shipping. Please note that some courier services used for express shipping cannot deliver to PO Boxes β€” if this applies we'll contact you to arrange an alternative delivery address.

Still have questions?

we're always happy to help! πŸ’¬

Can't find what you're looking for? Reach out and we'll get back to you within 1 business day.